6 Questions To Ask Before Hiring A Bathroom Renovator

Before choosing a bathroom renovator in Sydney, make sure you know ALL the facts. Choosing a good bathroom renovator isn’t easy. You are bombarded with misleading advertising, confusing claims, and simply bad information from super low prices to high-pressure sales, to unqualified tradesmen who cut corners.

Given all these obstacles, how do you ever find a qualified, competent, bathroom renovator!?!

There are 7 questions you must ask any bathroom renovator before you invite him into your home. With this information, you can make an informed, intelligent decision about choosing a bathroom renovation company that will suit your needs.

Most people look at price only, but there is so much more than that to consider when hiring a bathroom renovator.


A Bathroom renovator who charge low rates such as $9000 to renovate a bathroom simply cannot afford to do proper job that will last. They cut corners by using low-grade waterproofing, hiring out-sourced tilers and installing products that fall apart within months. You’ll get a surface makeover, not a long-term bathroom. The adage, you get what you pay for certainly applies here.

Ask the following 7 questions before hiring any bathroom renovation company and inviting them into your home:

Question #1: What written guarantees do you offer?

I’m sure you already know that verbal promises are just no good. It’s essential that all guarantees are in writing. A written contract will ensure they follow through on their guarantees. You don’t want them cutting any corners when it comes to your new bathroom. Promises aren’t worth the paper there written on.

Question #2: How long will it take?

 It doesn’t matter who does it, a complete, custom bathroom renovation will take at least 2-3 weeks. If a renovator promises a quicker time he is probably misleading you or cutting corners. See our bathroom renovation timeline here:

Bathroom Renovation Timeline

Luke’s Bathrooms will guarantee to finish your bathroom on-time or we’ll pay you.


Question #3: What happens if I’m not happy with some of the work?

  If you ask us you’ll get a quick answer: “We’ll immediately rectify it until your 100% happy”

Other may say something vague like “we’ll work something out”. The reality is, if they have finished their job to Australian standard (which has tolerances) they can demand payment from you.

 Question #4: Can you give me references from past clients?

It’s always a red flag if the renovator fails to provide you with the credentials of recent previous clients to call. If they provide you with a list of references, be sure to call each one individually and ask important questions to garner an honest account of their experience. Ask about the credibility of the renovator and any problems they might have encountered.

Here’s what our customers have to say about us: Google Feedback

Question #5: Do you use your own trades?

Some companies are constantly losing, firing and hiring new workers. Some of the biggest bathroom renovators in Sydney are picking up un-qualified tillers off GumTree on a weekly basis and I know of one who uses cheap Chinese imported works with no qualifications. I’ve even heard they work in thongs!

90% of our workers are “in house” who we work with on a long-term basis. They deliver us with high-quality, faultless work and in return we provide them with steady, long-term work.

We like sticking to our tried and tested team. Were like a close-knit family. We’re all happy, friendly and work well with each-other. On the odd occasion we will use trades on an irregular basis but not unless we are 100% certain they do a top-notch job.


Question #6: Are you insured?

This is a question your bathroom renovator must be able to answer “Yes” to for your safety, assurance and peace of mind.

You may also want to ask specific questions such as:

* Is damage to my home and property covered?
* Important
* Do you have public liability insurance?
* Very Important!
* If the employee is injured in your home, who pays?
* Are your employees covered by workers’ compensation?

Luke’s bathroom renovations can say “yes” to all of these questions! We have all of these in place so you can have peace of mind that in the event of some type of accident we are fully insured for your protection.

If you receive positive answers to these 6 questions, then you know you have a bathroom renovator you can be confident in. Do your due diligence! With the information you just learned, you know more about bathroom renovations than 95% of the homeowners out there!!